Refund Policy
At Private Crush, we strive to provide a high-performance, secure, and private environment for adult generative AI. Due to the unique nature of our services and the significant computational resources involved, we maintain a strict refund policy.
No Refunds After Service Use
Private Crush does not offer refunds once our generative services have been utilized. This policy is in place for several critical reasons:
- Server Costs: Every image, video, and chat interaction involves high-performance GPU and cloud processing costs that are incurred immediately upon the generation request.
- Security Protocols: Our privacy and encryption systems trigger immediate automated processes to secure your data from the moment of generation.
- Intangible Nature: As a digital service providing one-time generations and interactive content, the value is delivered instantly.
User Responsibility
By making a purchase on Private Crush, you acknowledge and agree that:
- You have reviewed our features and understand the capabilities of our AI tools.
- You are responsible for the prompts you provide and the resulting generations.
- Inaccurate generations resulting from user-provided prompts do not constitute a basis for a refund.
Technical Errors and Billing Issues
While we do not offer refunds for satisfied or used services, we may consider adjustments in exceptional cases:
- Billing Errors: If you have been double-charged or if there is a clear discrepancy in the amount billed.
- Platform Failure: If a confirmed technical failure on our part prevented you from receiving the service you paid for.
In these cases, users should contact our support team within 14 days of the transaction. Each case will be reviewed individually.
Legally Constituted and Regulated
Private Crush is a legally constituted company operating within Spanish territory. Our refund policy is designed to be fair and transparent while ensuring we can continue providing high-quality server resources.
Acceptance of Terms
By using Private Crush services, you acknowledge that you have read, understood, and agreed to this Refund Policy.